Points can be redeemed at any time and there is no minimum amount of points required. The points scheme began on the 16 th of February 2022 and only purchase from that date will earn points points cannot be backdated. The points will be added to your account every time you make a purchase. You will receive 1 point for each £1 spent and 1 point is worth 1 penny. If the goods arrive back in any less than the condition they were sent out in, they will be returned to you and no refund will be processed. Once received in new and unused condition we will refund the purchase price. We must receive the goods within 21 days of the notice of cancellation during which time you are responsible for any loss or damage. You must return the goods to us in new and unused condition in line with our Returns Policy. You have the right to cancel an order within 15 working days of receipt. FREE delivery is available for Scottish Borders postcodes but you will still need to pay the appropriate surcharge. This excludes Northern Ireland, Isle of Man, Isle of Wight, Isles of Scilly, Channel Islands and Scottish Offshore postcodes. * If your order is over £40 excluding livestock, you qualify for our FREE delivery to UK Mainland postcodes. Items to more remote areas may take longer. APC Next Day delivery is usually delivered the next working day after dispatch to UK mainland postcode.2nd Class mail takes around 2-3 working days after dispatch.1st Class mail is aimed to be delivered the next working day after dispatch.While we typically ship orders the same day or the following working day, as with any company that relies on couriers, we are unfortunately unable to guarantee a delivery date and time and that orders will arrive the following working day. We aim to dispatch all orders placed before 2pm the same day and orders placed after 2pm on the next working day. If you haven’t collected and we haven’t heard from you by then, we will put your items back on sale. This usually happens within 24 hours of you placing your order. We will let you know when your items or livestock are ready to collect via email. Bass, Basslets, Jawfish, Hamlets & Hawk fish.Fish Nets, Traps & Breeding Accessories. ![]() Planted Tank Nitrate Phosphate & Silica Removal.Marine Tank Nitrate Phosphate & Silica Removal.Tropical Tanks Nitrate Phosphate & Silicate Remover.
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