The service has tools to keep your own privacy tightly protected. Once you're set up, these are the main benefits to expect from the VPN service. HideMyAss takes privacy and anonymity seriously, and has recently updated to a zero logging policy. However, some customers have reported slow response times, so we can't wholeheartedly vouch for HideMyAss's support team in practice. On paper, this is a great swathe of support types, and another reason why this is a good VPN to choose if you're a beginner. Getting Supportįinally, the package includes both email and live chat support, along with a range of excellent guides and FAQs. It even has clever virtual servers for the US and the UK that make it look like you’re connecting from the country concerned, even if both you and the servers are based on the other side of the pond, giving you a faster connection. The VPN service is effective when it comes to unblocking streaming video services like the BBC iPlayer or Netflix in the US. It's a nice time-saver of an ability that newbies in particular will appreciate. There's one extra feature to know about: Lightning Connect, a one-click connection that takes you straight to the nearest, fastest server. That said, you can find a city-specific location from a dropdown menu as well, if you'd prefer a server in a certain city. Once you pick a country, the service will automatically connect to the fastest server currently running in that country, saving you the trouble of picking one out yourself. HideMyAss also has excellent global coverage, handling areas like Africa and the Middle East where other VPNs often have a sketchy presence – if they have one at all.Īfter you've logged in, the interface lets you sort through a list of countries, listed by continent so that they're easier to find. Every time you connect or disconnect, the app throws up clear notifications to make doubly sure you're aware. Now new users just need to toggle a big “On/Off” switch to turn the VPN service on and off, and pick which location they'd like to connect through. The HideMyAss VPN used to include three modes, but revamped the interface in late 2019 to cut out the extra steps. Once the app is installed, it’s all very easy-going. A mobile app is available for iOS and Android as well. It’s a shame that you’re left to find and download the Windows app on your own after signing up, but it’s not hard to reach the download link and go from there. You won’t need the carrot or the stick to get this donkey moving – just an email address and a method of payment, though there’s a 30-day free trial available if you just want to try the service out. There's no off-putting technical jargon, and the service goes out of its way to make things user-friendly. In fact, this is a great VPN to choose if you're a relative novice to using any VPN service. The service also includes access to over 1,000 servers across over 290 locations in a total of 190 countries, so wherever you are in the world, you should be able to find a fast, nearby server to use. It has slick and stylish mobile apps and PC clients, and everything is clearly marked and simple to use. Although I was pretty satisfied with both software versions I tried out, there are other affordable options.HideMyAss is an established VPN service that's evolved well over the years, and boasts a strong set of features. There isn’t a free trial that you can try, so you have to just dive right in. Your best bet is to go with the 6-month or 12-month option since you’ll save quite a bit. If you choose to pay month-to-month, it’s currently $11.52 per month. Unfortunately, HMA is on the expensive side. ![]() I had no issue getting Web pages to load or even watching videos. I found the Windows version to be much faster and more feature-rich. You may have different results based on the speed of the connection you’re using. Since HMA does have built-in security features, you should be fine using just that.Īlthough my connection was noticeably slower once connected to HMA, it was far from unusable. You might have to disable any security apps you’re using like Avast, McAfee, AVG, Norton, etc., because they often block VPN services. Final Thoughtsĭuring my brief use of the HMA’s Android app, I can say that it was pretty reliable – no disconnections. There is also an IP history feature that keeps a local log of your previously used IP addresses. When it comes to keeping your IP safe, you can schedule IP changes so that HMA randomly changes your IP address at set intervals. ![]() Even though HMA’s mobile apps are limited, the Windows and Mac versions have plenty of privacy and security enhancing features to go around.
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